IMPORTANT: NEW ADMINISTRATIVE TEAM
NOTICE TO PATIENTS
We’ve Made Some Exciting Updates
Dr. McCarthy now has a new administrative team. Appointment requests for current patients can be made on through your secure Simple Practice Portal.
If you need assistance or have questions, please reach out to the new admin team at officeof@catherinemccarthy.com or call Dr. McCarthy at 703-288-3535.
We appreciate your patience as we improve your care experience!
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NOTICE TO PATIENTS
REFILL REQUEST FORM
Note: this remains the preferred refill request method even after the portal transfer to SimplePractice
OVERVIEW of THE REFILL REQUEST PROCESS
(the shortage has caused complications)
1. Call pharmacy to confirm medication is in stock.
2. Submit this refill request and notify Dr. McCarthy (703-288-3535).
3. Keep checking with pharmacy after 2-3 business days to confirm:
a) The Rx was received (sometimes lost in pharmacy backlog)
b) The Rx has been filled and is not in "backorder limbo."
4. Give Dr. McCarthy voicemail updates (703-288-3535).