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IMPORTANT: PATIENT PORTAL CHANGE
NOTICE TO PATIENTS
On July 12, Dr. McCarthy emailed patients an invitation to activate their new SimplePractice portal (sent from "yourprovider@simplepractice.com"). Please call or email Dr. McCarthy (703-288-3535 / operations@catherinemccarthymd.com) with any questions.
Thank you for your patience!
NOTICE TO PATIENTS
REFILL REQUEST FORM
Note: this remains the preferred refill request method even after the portal transfer to SimplePractice
OVERVIEW of THE REFILL REQUEST PROCESS
(the shortage has caused complications)
1. Call pharmacy to confirm medication is in stock.
2. Submit this refill request and notify Dr. McCarthy (703-288-3535).
3. Keep checking with pharmacy after 2-3 business days to confirm:
a) The Rx was received (sometimes lost in pharmacy backlog)
b) The Rx has been filled and is not in "backorder limbo."
4. Give Dr. McCarthy voicemail updates (703-288-3535).
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