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IMPORTANT: PATIENT PORTAL CHANGE
NOTICE TO PATIENTS
On July 12, Dr. McCarthy emailed patients an invitation to activate their new SimplePractice portal (sent from "yourprovider@simplepractice.com"). Please call or email Dr. McCarthy (703-288-3535 / operations@catherinemccarthymd.com) with any questions.
Thank you for your patience!
NOTICE TO PATIENTS
Getting Started Guides for the Client Portal
NATIONWIDE ADHD MEDICATION
SHORTAGE
If your prescription is not ready at your pharmacy 3 business days after you submit a refill request:
• Keep checking with pharmacy after 2-3 business days to confirm:
a) The Rx was received (sometimes lost in pharmacy backlog)
b) The Rx has been filled and is not in "backorder limbo."
• Give Dr. McCarthy voicemail updates (703-288-3535).

Refill Requests
Best Practices
Request refills during appointments
Stay up to date on your appointments
Requests require 2-3 business days
Refills are processed M-F 7:30am-5:30pm
Refills NOT processed on weekends or after hours
Confirm pharmacy during appointments
Cancel any unfillable prescriptions due to out of stock meds
$25 fee for prescriptions outside appointment
Controlled Substance Federal Guidelines
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