IMPORTANT: NEW ADMINISTRATIVE TEAM
NOTICE TO PATIENTS
We’ve Made Some Exciting Updates
Dr. McCarthy now has a new administrative team. Appointment requests for current patients can be made on through your secure Simple Practice Portal.
If you need assistance or have questions, please reach out to the new admin team at officeof@catherinemccarthy.com or call Dr. McCarthy at 703-288-3535.
We appreciate your patience as we improve your care experience!
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NOTICE TO PATIENTS
Exciting Features
• Online Scheduling
• Automated Billing and Invoicing
• Automated Superbills
• Appointment reminders
• View and request appointments
• Access from desktop or client portal app for iOS and Android​
Getting Started Guides for the Client Portal
NATIONWIDE ADHD MEDICATION
SHORTAGE
If your prescription is not ready at your pharmacy 3 business days after you submit a refill request:
• Keep checking with pharmacy after 2-3 business days to confirm:
a) The Rx was received (sometimes lost in pharmacy backlog)
b) The Rx has been filled and is not in "backorder limbo."
• Give Dr. McCarthy voicemail updates (703-288-3535).
Refill Requests
Best Practices
Request refills during appointments
Stay up to date on your appointments
Requests require 2-3 business days
Refills are processed M-F 7:30am-5:30pm
Refills NOT processed on weekends or after hours
Confirm pharmacy during appointments
Cancel any unfillable prescriptions due to out of stock meds
$25 fee for prescriptions outside appointment
Controlled Substance Federal Guidelines