IMPORTANT: PATIENT PORTAL CHANGE
NOTICE TO PATIENTS
On July 12, Dr. McCarthy emailed patients an invitation to activate their new SimplePractice portal (sent from "yourprovider@simplepractice.com"). Please call or email Dr. McCarthy (703-288-3535 / operations@catherinemccarthymd.com) with any questions.
Thank you for your patience!
NOTICE TO PATIENTS
On June 23rd our patient portal was converted from Luminello to Simple Practice. Despite the name, we have been working behind the scenes on double checking the data transfer and look forward to getting all patient's onboarded. This update comes with exciting new features including the ability to schedule appointments through the portal calendar.
Exciting Features
• Online Scheduling
• Automated Billing and Invoicing
• Automated Superbills
• Secure Messaging (not for refills)
• Appointment reminders
• View and request appointments
• Access from desktop or client portal app for iOS and Android​
Getting Started Guides for the Client Portal
NATIONWIDE ADHD MEDICATION
SHORTAGE
If your prescription is not ready at your pharmacy 3 business days after you submit a refill request:
1. Contact your pharmacy to confirm the following
• Dr. McCarthy's request has been received (pharmacy backlog can cause issues)
• The medication is in stock
2. Provide Dr. McCarthy with updates by calling 703•288•3535
Refill Requests
Best Practices
Request refills during appointments
Stay up to date on your appointments
Requests require 2-3 business days
Refills are processed M-F 7:30am-5:30pm
Refills NOT processed on weekends or after hours
Confirm pharmacy during appointments
Cancel any unfillable prescriptions due to out of stock meds
$25 fee for prescriptions outside appointment
Controlled Substance Federal Guidelines