PORTAL REQUEST
FORM
Dr. McCarthy manages clinical records and billing with an Electronic Medical Record (EMR) system hosted by a company named Luminello.
All patients must have an active portal account, but Dr. McCarthy will tell you when you should complete this form.
Once you submit this form you will receive an invitation via email from luminello.com to set up your portal. You will also receive an email from operations@catherinemccarthymd.com with portal setup instructions.
Your portal will not be active until demographic and payment details are entered and the three administrative documents have been electronically signed.
Your patience after submitting a portal request is appreciated. The submitted information is not processed automatically but requires staff to validate and create the portal invitation.
Below you will find answers to practically any question that might arise with respect to setting up and using your portal. Dr. Elias can also help answer questions you may have, by submitting questions to
operations@catherinemccarthymd.com.
Patient Portal FAQs
Account Setup
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I've received an invitation to sign up, but I'm not sure what to do.
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I entered my email to get my username but haven't received anything yet. What can I do?
Billing
Demographics
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How can a parent update the demographic info in a child's portal account?
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How can I change the e-mail address for my Luminello account?
Documents
General
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Accessing a deceased patient's/client's account
Parents/Family members
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How can a parent update the demographic info in a child's portal account?
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How can a parent print a statement from their child's account?
Schedule