top of page

PORTAL FAQs
Below you will find answers to practically any question that might arise with respect to setting up and using your portal. Dr. Elias can also help answer questions you may have, by submitting questions to operations@catherinemccarthymd.com.
Account Setup
-
I've received an invitation to sign up, but I'm not sure what to do.
-
I entered my email to get my username but haven't received anything yet. What can I do?
Billing
Demographics
-
How can a parent update the demographic info in a child's portal account?
-
How can I change the e-mail address for my Luminello account?
Documents
General
Parents/Family members
-
How can a parent update the demographic info in a child's portal account?
-
How can a parent print a statement from their child's account?
Security
bottom of page