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Having trouble refilling your prescription?

 Nationwide ADHD Medication Shortage

NOTICE: Dr. McCarthy's office phone lines are down intermittently.

NATIONWIDE ADHD MEDICATION SHORTAGE:

If nothing is ready at your pharmacy 3 business days after you submit a refill request:

â’ˆ Confirm with your pharmacy that:
        🔵 Dr. McCarthy's request has been received (pharmacy backlog sometimes prevents this)
        🔵 The medication is in stock
â’‰ Keep Dr. McCarthy updated (703-288-3535)

A CYBERATTACK HAS MULTIPLIED PRESCRIPTION PROBLEMS

'The reason behind the [added] chaos is a ransomware attack on a little-known company called Change Healthcare, which is believed to process 50 percent of the medical claims in the United States.'

- The Washington Post

THE TOLL ON PATIENTS

“It’s creating stress in an environment where I need to reduce stress,” Nicole said. “I realize nobody can do anything for me, and it’s going to be okay, but I’ve had to spend a lot of time on the phone with six different parties and advocate for myself and that’s kind of tough to do when you’re struggling.”

- The Washington Post

THE TOLL ON PATIENTS

“It’s creating stress in an environment where I need to reduce stress,” Nicole said. “I realize nobody can do anything for me, and it’s going to be okay, but I’ve had to spend a lot of time on the phone with six different parties and advocate for myself and that’s kind of tough to do when you’re struggling.”

- The Washington Post

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IF YOUR REFILL REQUEST HAS BEEN SUBMITTED BUT YOU CAN'T GET YOUR MEDICATION

There is a national medication shortage. Before calling Dr. McCarthy or submitting a second refill request, please be sure to call your pharmacy to confirm that:

1) Dr. McCarthy's request has been received (the pharmacy system backlog sometimes prevents this)

2) The medication is in stock

NOTICE: A nationwide medication shortage is affecting many pharmacies. If a requested refill is not available at your pharmacy, please be sure to call them first to be sure it's in stock before submitting a second refill request.

NOTICE: The Lumello platform is experiencing a site-wide outage that prevents access to your portal billing information. They've got all hands on deck to resolve it as soon as possible

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