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IF YOUR REFILL REQUEST HAS BEEN SUBMITTED BUT YOU CAN'T GET YOUR MEDICATION
There is a national medication shortage. Before calling Dr. McCarthy or submitting a second refill request, please be sure to call your pharmacy to confirm that:
1) Dr. McCarthy's request has been received (the pharmacy system backlog sometimes prevents this)
2) The medication is in stock
NOTICE: A nationwide medication shortage is affecting many pharmacies. If a requested refill is not available at your pharmacy, please be sure to call them first to be sure it's in stock before submitting a second refill request.
NOTICE: The Lumello platform is experiencing a site-wide outage that prevents access to your portal billing information. They've got all hands on deck to resolve it as soon as possible
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