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On June 23rd, our portal platform was converted from Luminello to Simple Practice. We have been working behind the scenes to double-check the data transfer, and we look forward to quickly onboarding all patients into SimplePractice. This user-friendly update includes exciting new features like a mobile app and in-portal appointment scheduling. 

Exciting Features

• Online Scheduling

• Automated Billing and Invoicing

• Automated Superbills

• Secure Messaging (not for refills)

• Appointment reminders

• View and request appointments

• Mobile portal app (iOS and Android​)

• Access from desktop

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Getting Started Guides for the Client Portal


If your prescription is not ready at your pharmacy 3 business days after you submit a refill request:

1. Contact your pharmacy to confirm the following

• Dr. McCarthy's request has been received (pharmacy backlog can cause issues)

• The medication is in stock

2. Provide Dr. McCarthy with updates by calling 703.288.3535

Prescription Drugs

Refill Requests

Best Practices

Confirm your medication is in stock with your pharmacy

Refills are processed M-F 7:30am-5:30pm

Refills NOT processed on weekends or after hours

Confirm  pharmacy during appointments

Cancel any unfillable prescriptions due to out of stock meds

$25 fee for prescriptions outside appointment

Controlled Substance Federal Guidelines

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