IMPORTANT: NEW ADMINISTRATIVE TEAM
NOTICE TO PATIENTS
We’ve Made Some Exciting Updates
Dr. McCarthy now has a new administrative team. Appointment requests for current patients can be made on through your secure Simple Practice Portal.
If you need assistance or have questions, please reach out to the new admin team at officeof@catherinemccarthy.com or call Dr. McCarthy at 703-288-3535.
We appreciate your patience as we improve your care experience!
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NOTICE TO PATIENTS
On June 23rd, our portal platform was converted from Luminello to Simple Practice. We have been working behind the scenes to double-check the data transfer, and we look forward to quickly onboarding all patients into SimplePractice. This user-friendly update includes exciting new features like a mobile app and in-portal appointment scheduling.
Exciting Features
• Online Scheduling
• Automated Billing and Invoicing
• Automated Superbills
• Secure Messaging (not for refills)
• Appointment reminders
• View and request appointments
• Mobile portal app (iOS and Android​)
• Access from desktop
Getting Started Guides for the Client Portal
NATIONWIDE ADHD MEDICATION
SHORTAGE
If your prescription is not ready at your pharmacy 3 business days after you submit a refill request:
1. Contact your pharmacy to confirm the following
• Dr. McCarthy's request has been received (pharmacy backlog can cause issues)
• The medication is in stock
2. Provide Dr. McCarthy with updates by calling 703.288.3535
Refill Requests
Best Practices
Confirm your medication is in stock with your pharmacy
Refills are processed M-F 7:30am-5:30pm
Refills NOT processed on weekends or after hours
Confirm pharmacy during appointments
Cancel any unfillable prescriptions due to out of stock meds
$25 fee for prescriptions outside appointment
Controlled Substance Federal Guidelines